Radiologists’ day-to-day conversations with and subjective feedback to technologists are not enough to support meaningful performance assessment and improvement.

	Most organizations have informal or manual processes for capturing radiologist feedback to technologists, particularly about exam quality. Feedback on technologist performance – negative or positive – is seldom appropriately measured, tracked, and documented. This may give technologists false confidence in their performance. Lack of action on radiologists’ complaints also can have a negative impact on the overall work environment.		The peerVue Technologist Improvement solution space provides an objective – and extremely easy and automated – way of capturing feedback. For the first time ever, managers can view all feedback for a particular technologist and display the exams involved with a few clicks. QICS reports allow sites to identify patterns in technologist performance and plan training to address performance issues.

The following space configuration options are available to address this area:

	Capture data solely for reporting and analysis.
	QICS-Initiated Spaces: Prompt users and instruct them to take action.
	User-Initiated Spaces: Capture events and facilitate workflow.

Seeing is believing

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Click here for the peerVue Technologist Improvement Solution Space Brief